Guaranteed Performance Every order is processed within 24 hours, or you get 5% off the order. We promise 100% line-item fill rate, or 5% off the backorder; guaranteed 100% line-item accuracy, or 5% off the error; no minimum order sizes; no case pack quantity requirements; and unused materials can be returned without any restockings fees. Not to mention that all our products are backed with the Legendary 5/25 Product Warranty. Legendary Customer Service You’ll always talk to a human – Legend doesn’t utilize automated assistance. We have fully-trained customer service professionals to support you and your business, striving to achieve 100% problem resolution in one call. Expert Engineering A fully-staffed technical department and laboratory for product development, quality assurance, and product testing to assure you and your customers have the best quality products. On-Demand Technical Support Engineers, Master Plumbers, and Technical Advisers with decades of PVF and hydronics experience are available to provide on-demand to support your business. Comprehensive Training Our expert staff also serve as course instructors for distributor and contractor training classes that are scheduled throughout the year. Legendary Guarantee Our legendary 5/25 product warranty replaces any valve proven to be defective within five years of installation. We also reimburse the installing contractor $25.00 to offset labor costs. WHAT MAKES US LEGEND. ®